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Paying attention to problems that may occur in prepaid consumption
Apr 2, 2018
When customers are prepared to take prepaid payment methods to purchase goods, they should mainly be aware of the following:
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Protection against Consumer Frauds
Apr 2, 2018
In a Chinese markets, the consumers should be alert to the fraud behavior when the following cases occur:
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Customers have the right not to passively accept the restaurant’s unreasonable requirements including “minimum spending”,“corkage”, and “non-allowance for bringing one’s own drinks”
Apr 2, 2018
Customers have the right not to passively accept the restaurant’s unreasonable requirements including “minimum spending”,“corkage”, and “non-allowance for bringing one’s own drinks”
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Solutions when a seller forces a consumer to buy extra goods together with their original purchase
Apr 2, 2018
Solutions when a seller forces a consumer to buy extra goods together with their original purchase
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Solutions to consumers purchasing substandard commodities
Apr 2, 2018
Solutions to consumers purchasing substandard commodities
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When consumers purchase commodities on the Internet, on television, over telephone, or by mail-order, among others, they shall have the right to return the commodities without cause
Apr 2, 2018
When consumers purchase commodities on the Internet, on television, over telephone, or by mail-order, among others, they shall have the right to return the commodities without cause
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When consumers are dissatisfied with the accommodation after checking their room, they shall have the right to check out free of charge
Apr 2, 2018
When consumers are dissatisfied with the accommodation after checking their room, they shall have the right to check out free of charge
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Limitation of claiming rights when consumers’ rights and interests are infringed upon
Apr 2, 2018
Consumers shall safeguard their legal rights as early as possible when their legal rights and interests are infringed upon.
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Resolution of consumers’ disputes with merchants over their rights and interests
Apr 2, 2018
In accordance with relevant laws and regulations, consumers can resolve disputes with merchants over their rights and interests in the following ways: